Privacy Notice

This Privacy Policy describes how TryOmniPicks.com (the "Site", "we", "us", or "our"), operated by Mais Technology Limited, collects, uses, discloses, and protects your personal information when you visit, use our services, or make a purchase from the Site (collectively, the "Services").

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not access or use the Services.

1. INFORMATION WE COLLECT

We collect personal information to provide, fulfill, and improve our Services. The types of personal information we collect include:

  • Contact & Order Information: Name, billing address, shipping address, payment information (including credit card numbers via secure payment processors), email address, and phone number.

  • Account Information: Username, password, order history, and saved preferences.

  • Customer Support Data: Information you choose to provide when contacting our customer support team via email or communications forms.

  • Device & Usage Data (Collected Automatically): IP address, browser type, operating system, device identifiers, time zone, pages or products viewed, search terms, and how you interact with the Site.

  • Cookies & Tracking Technologies: We use cookies, web beacons, pixels, and log files to enable core site functionality, analyze web traffic, and personalize your shopping experience.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for legitimate business purposes, including:

  • Fulfilling Orders: Processing payments, arranging shipping, handling returns/refunds, and providing order confirmations and updates.

  • Customer Support: Responding to your questions, troubleshooting order issues, and managing warranty claims.

  • Marketing & Communications: Sending you promotional offers, newsletters, and cart recovery reminders (if you have opted in).

  • Fraud Prevention & Security: Screening orders for potential risk or fraud, protecting site integrity, and enforcing our Terms of Service.

  • Analytics & Improvements: Analyzing user interaction to optimize site design, product offerings, and marketing campaigns.

3. COOKIES AND TRACKING OPTIONS

We use cookies to enhance your browsing experience. You can choose to accept or disable cookies through your web browser settings.

  • Essential Cookies: Required for basic navigation, logging in, and shopping cart functionality.

  • Analytics & Performance Cookies: Help us understand how visitors interact with our site (e.g., via Google Analytics).

  • Advertising & Targeting Cookies: Used to deliver relevant advertisements tailored to your interests across the web.

You can manage your cookie preferences or opt out of targeted advertising by visiting:

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information for monetary compensation. We share your information only with trusted third parties to provide our Services, as required by law, or with your explicit consent:

  • Service Providers: Third-party partners who assist us with web hosting, payment processing (e.g., Stripe, PayPal), order fulfillment, logistics carriers, customer service tools, and data analytics.

  • Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests, and to protect the rights, property, and safety of our company, users, or the public.

  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

5. YOUR RIGHTS (EU/UK GDPR & CALIFORNIA CCPA/CPRA)

Depending on where you live, you may have specific rights regarding your personal information:

  • Right to Access / Know: Request a copy of the personal information we hold about you.

  • Right to Rectification: Request that we correct incomplete or inaccurate personal data.

  • Right to Erasure ("Right to be Forgotten"): Request that we delete your personal information, subject to legal retention exceptions.

  • Right to Opt-Out of Direct Marketing: Unsubscribe from promotional emails at any time by clicking the "Unsubscribe" link at the bottom of our emails.

  • Non-Discrimination: We will not discriminate against you for exercising any of your legal privacy rights.

To exercise any of these rights, please contact us at service@TryOmniPicks.com.

6. DATA TRANSMISSION AND STORAGE

Your personal information may be transferred to, stored, and processed outside of your state, province, or country of residence (including in the United States, Canada, and Hong Kong), where data protection laws may differ from those in your jurisdiction. By using our Services, you consent to the cross-border transfer and storage of your data.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

7. SECURITY

We maintain appropriate technical, physical, and administrative safeguards to protect your personal information against unauthorized access, loss, or misuse. Sensitive data (such as credit card information) is encrypted using Secure Socket Layer (SSL) technology. However, please note that no transmission over the Internet or electronic storage method is 100% secure.

8. CHILDREN’S PRIVACY

Our Services are not directed to individuals under the age of 18 (or 13 in certain jurisdictions), and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately to have it deleted.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, operational needs, or legal requirements. Updated versions will be posted on this page with a revised "Last Updated" date.

10. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Mais Technology Limited

Customer Support Email: service@TryOmniPicks.com

Website: TryOmniPicks.com